
Grow Your Business: Top 10 Custom Telehealth Software for Small Clinics
The following blog explains why small clinics must prioritize strong patient relationships and how choosing the best CRM software for healthcare industry can streamline workflows, secure patient data and increase engagement.
Find 10 custom telehealth and CRM solutions that combine HIPAA-compliant telemedicine, automation, patient communication and analytics to reduce manual work and improve conversions.
Tools like Zoho, HubSpot, Zendesk and Curefy help clinics like yours manage appintments, virtual care and marketing.
Read on to access scalable growth.
The healthcare sector thrives on patient relationships, while the technologies and advanced care take a back seat. Without a loyal patient base, it is difficult to run a practice, especially for growing enterprises like small clinics.
Choosing the best CRM software for the healthcare industry helps streamline workflow, ensure secure data, and boost patient engagement.
The following blog explores 10 custom telehealth software for small clinics.
Top 10 Custom Telehealth Software for Small Clinics
Here’s the complete list of the top telehealth software if you are a small clinic looking for ways to improve efficiency and conversions:
1. Curefy

Currently the best CRM software for the healthcare industry, this user-friendly tool is serving a wide range of healthcare enterprises with its made-to-fit solutions. It is transforming healthcare practice with intuitive solutions that make growing easier. With Curefy, you market, sell, and grow your clinic using just one platform.
With next-generation AI-powered automation, you and your team can focus on providing care through increased provider capacity. It makes your clinic telemedicine ready and gives you access to a global patient network.
Not just the basics, Curefy’s smart healthcare solutions bring better online presence, patient engagement, and financial analytics that drive growth. This all-inclusive HIPAA-compliant telehealth software gives your clinic access to the future of healthcare that’s secure, fast, and growth-driven.
80% less manual work means your clinic focuses all its time on improving business and services. Additionally, active users have seen 85% better conversions since using Curefy for their clinics.
Start your clinic’s transformation today with a 30-day free trial - no surprises, just benefits.
2. eClinicalWorks

Another one of the popular options, eClinicalWorks, enables advanced scheduling while simplifying care for small clinics. eClinicalWorks merges CRM functionalities with EHR and empowers your clinic.
Advantages of eClinicalWorks:
- All-in-one platform that provides a single interface for documentation, billing.
- Better patient engagement, communication and efficiency.
- Cloud-based access for quick access for all users.
- All-in-one setup reduces IT reliance.
- Customizable interface to fit specific workflows.
3. Cured

Resulting from the 100% acquisition by the data giant Innovaccer, Cured brings predictive analytics, patient engagement, and automated messaging for your clinic. Get access to HIPAA-compliant features, with healthcare data modelling and referral tracking.
Advantages of Cured:
- Centralized patient data for better engagement
- Automated reminders for upcoming visits, follow-ups and other actions.
- Reduced missed appointments and paperwork
- Streamlined workflow like appointment scheduling and follow-ups
- Proactive interventions which lead to better health outcomes and reduced hospital readmissions.
4. Thryv

This cloud-based management platform is designed for small clinics with features like SMS/email marketing, CRM, payment processing, appointment booking, and secure telehealth tools.
It is user-friendly and scalable for clinics.
Advantages of Thryv:
- Automation of routine tasks such as appointment reminders, follow-up messages and review requests.
- Better team collaboration with shared calendars for better access and updated information sharing.
- In-built marketing and reputation manager that boosts positive patient reviews.
- Better support and accessibility with its cloud-based platform.
- HIPAA compliance for better data security.
5. Zendesk Healthcare CRM

Zendesk is particularly a personalized communication tool that provides multi-channel support. Clinics benefit from powerful integration with EMRs and custom software. It also includes real-time reporting.
Advantages of Zendesk:
- Better patient relationship and retention with automated follow-ups and personalized care.
- Better security with HIPAA compliance.
- Reduced administrative bottlenecks with pre-designed workflows and task automation.
- Personalized patient journey curator that consider each patient's needs and history.
- Better insights into patient and client experiences for improved clinic services.
6. Zoho CRM for Healthcare

Zoho Healthcare CRM stands out for its adaptable mobile app with automated email and SMS reminders with centralized patient records. It is easy to scale with your clinic’s growth.
Zoho also supports integrations with custom telehealth software, ensuring secure and seamless video consultations.
Advantages of Zoho:
- Multi-channel support that connects you with patients across different channels.
- Better communication with automated reminders, chatbots that reduce no-shows.
- Streamlined workflows for better lead management.
- Cost effectiveness and better data security
- Centralized data for accessibility with better data-driven insights.
7. Microsoft Cloud for Healthcare

Built on Microsoft Dynamics, this platform provides robust analytics, virtual care support, and patient engagement tools. This makes it one of the best CRM software for the healthcare industry.
They also provide HIPAA-compliant telehealth software with seamless calendar integrations that put clinic operations on autopilot.
Advantages of Microsoft:
- HIPAA-compliant telehealth software with calendar integration.
- Better access to a holistics view of the patient data for better personalzied care.
- Automated administration tasks such as appointments and pre-registration.
- Secure patient portal for communication and improved care quality.
- Centralized patient data like medical history, appointments and contact information.
- Secure patient portal for access to information and better care.
8. Salesforce Health Cloud

Salesforce Health Cloud empowers clinics with an all-in-one CRM for patient management, communication, and care coordination. It supports integration with telehealth and EHR tools. It also offers scalable solutions that suit both small and large practices.
It also prioritizes security and compliance and has strong HIPAA protections.
Advantages of Salesforce:
- Unified patient data from various sources like EHR, appointments and social determinants.
- Personalized engagement and proactive care with AI.
- Automated administrative tasks like appointments, follow-ups and paperwork.
- Data-driven insights with real-time reporting and analytics for better decisions.
- Improved team collaboration with shared system for seamless communication.
9. HubSpot for Healthcare

One of the oldest names in the software solutions sector, HubSpot combines marketing automation with patient management. It focuses on EMR connectivity, workflow templates, and HIPAA features.
This tool is increasingly available for healthcare users.
Advantages of HubSpot:
- Better patient engagement with personalized communication and automated reminders.
- Better operational; efficiency with streamlined workflows.
- HIPAA-compliant platform for secure patient data management.
- Better scalability for consistent growth - it grows with your clinic's demand.
- All-in-one platform that combines marketing, sales and service tools.
10. Keap

An intuitive solution suited for appointment scheduling, patient follow-ups, and payments. This is more of a marketing tool that helps clinics maintain steady growth. Smaller practices benefit from its simplicity and cost-effectiveness.
Advantages of Keap:
- HIPAA compliance for managing sensitive patient data.
- Automated appointment scheduling, reminders and personalized follow-ups.
- Patient journey mapping with tailored communication campaigns based on patient behavior.
- Scalable solutions that allow your practice to grow with you.
- Strong support with complete assistance for effective use of the platform.
How CRM and Telehealth Matter for Small Clinics
Modern clinics need CRM platforms that simplify practice while offering solutions that go beyond maintaining patient records. Software like Curefy, Zoho and HubSpot are made for the healthcare industry with their seamless integration of HIPAA-compliant telehealth and CRM that supports modern healthcare needs.
Features like AI automation, revenue forecasting, and smart rescheduling boost productivity while improving patient satisfaction. Keep your clinic operations compliant with the best software solution for small enterprises like yours - get in touch today and start your 30-day free trial.
